
What if i want to make a complaint?
If you wish to register a complaint, please write to me at:
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Paul Russell
68 Lintham Drive
Kingswood
Bristol
BS15 9GE
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If you feel your complaint has not been resolved, you may be entitled to refer it to the Financial Ombudsman Service.
www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.
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How will my personal information be used?
Paul Russell Financial Services Ltd is committed to ensuring that your privacy is protected whilst using this website. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What we collect:
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Name
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Contact information including email address
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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email me:paul@prcfs.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please email me as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.
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